FAQs, etc.• Frequently Asked Questions• Technical Information47FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 24) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fi ll yourscreen. For user control please see p. 44.S-Video / black andwhite picture• Using AV button please confi rm yourselection is S-Video I.e. AV2/S (p. 20).On Screen messages- I.e. EC/AV1• You can simply clear thesePress again to redisplay.No DVB programmesshown after Auto Setup• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor,check the aerial and consultyour nearest dealer.An error message appears• Follow the message’s instructions.• If the problem persists, contact theauthorized Service Centre.Q-Link function does not work• Please confi rm SCART cable and connection. Alsoplease set “AV1 / AV2 out” in the Setup Menu (p. 25).“VIERA Link” functiondoes not work and an errormessage appears• Confi rm the connection.• Turn the connected equipment on and then switch the TVon. (p. 38)Recording does not startimmediately• Check the settings of the recorder. For details, read themanual of the recorder.Permanently lit spots on screen• Due to production process involved in this technologythis may result in some pixels which are permanently litor unlit. This is not a malfunction.Contrast is reduced• Contrast is lowered in the following conditions withoutany user operation for a few minutes:Ɣ no signal in DVB or AV modeƔ selected locked programmeƔ selected invalid programmeƔ selected radio serviceƔ displayed menuTo customer using indooraerialIn order to enjoy a good quality DVB image,it is important to receive a good quality DVBsignal. For this purpose check “DVB SignalCondition” in Tuning Menu (p. 31). A level of atleast 5 is required in order to provide a goodpicture. It may be necessary to adjust theposition and direction of the aerial to achievethe best possible result.