23TROUBLESHOOTINGBefore calling your dealer or service centre for assistance,check the matters below once again.1. Make sure you have connected LCD TV to your equipment.2. Check cable connection. Verify that all external equipmentand power cords are properly connected.3. Verify that all power is switched on.4. If LCD TV still does not produce an image, re-start theexternal equipment.5. If the image still does not appear, unplug LCD TV from theexternal equipment and check the external equipment.The problem may be with your graphics controller ratherthan with LCD TV. (When you reconnect LCD TV, rememberto turn the external equipment and TV off before youpower up LCD TV. Power the equipment back on in orderof LCD TV and external equipment.)6. If the problem still exists, check the following chart.Problem Try these SolutionsNO POWER • Plug this LCD TV into the ACoutlet.• Press POWER button on sidecontrol or on Remote Control toturn on LCD TV.• Check POWER Indicator. If thisindicator no light, this TV hasgetting trouble.Remote Control doesnot work • Check the batteries.• Make sure nothing is betweenthe Remote Receiver and theRemote Control.• Make sure you are not too farfrom LCD TV when using RemoteControl.• Maximum operating range is(7m and a 30 degree angle of thefront of the TV).• Is direct sunlight or strongartificial light shining on LCDTV‘s Infrared Remote Receiver?Eliminate the light by closingcurtains, pointing the light in adifferent direction, etc.• A dedicated remote control isrequired for this model. Basically,the remote control of otherbrands (including Panasonicother models) cannot be used.No image • Check the connection betweenthe external equipment andLCD TV.• When turning LCD TV on, it takesa few seconds to display theimage.• Check the system that youselect is corresponding with theexternal equipment or the videoequipment.• Make sure the temperatureis not out of the OperatingTemperature (0°C ~ 35°C).• Turn off power, then turn onagain, re-start LCD TV.Problem Try these SolutionsNo sound • Check Audio cable connectionfrom Audio input source.• Adjust the Sound System.• Press VOLUME (+) button.• Press MUTE button.There are tiny blackpoints and/ or brightpoint on the TV• Dark or bright points of light (red,green, or blue) may appear onthe screen. This is a characteristicof the LCD panel, not amalfunction of the LCD TV.• LCD panel is produced with veryhigh accuracy technology. Thereis 99.99% or more dot pixel, butthere is also 0.01 % or less ofdot pixel lack or dot pixel thatis constantly lighted. This is notdefect.• Regarding LCD panelcharacteristic, it may occurpicture remain (look like a mirror)when the screen is changed if itdisplays same screen for a longtime. Changing the picture orturn-off the power supply mayrecover.• Stripe pattern (more, interferencestripes) may show up on thescreen depends on the reflectedpicture.Abnormal colour ofimage • Adjust the value of colour.WarningHigh voltages are used to operate this LCD TV.Do not attempt to open the cabinet.If the problem still persists after following all operatinginstructions, contact the sales dealer where you purchasedLCD TV or the service centre. Give the model number andexplain the difficulty. We will advise you how to obtainservice.