Frequently Asked QuestionsTechnical Information Maintenance FAQs, etc.65FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.Block noise, frozen or disappearingimage occurs in DVB mode / Whitespots or shadow image (ghosting)occurs in Analogue mode / Somechannels cannot be tunedCheck the position, direction and connection of the aerial. Check “Signal Condition” (p. 34). If “Signal Quality” isdisplayed in red, the DVB signal is weak.Weather conditions will affect signal reception (heavy rain, snow, etc.), in particular inpoor reception areas. Even during good weather,the high pressure can cause poor reception of somechannels.Due to the digital reception technologies involved, quality of the digital signals may be relatively low insome cases, despite good reception of analoguechannels.Turn the TV off with the Mains power On / Off switch, and then on again.If problem persists, consult your local dealer or service provider for the availability of services.Neither image nor sound isproducedIs the TV in AV mode? Check the correct AV input mode is selected. Check the mains lead is plugged into the socket outlet.Has the TV been turned On? Check the Picture Menu (p. 26) and volume. Check all required SCART cables and connections are firmly in place.Auto aspectAuto aspect is designed to provide you with the best ratio to fill the screen. (p. 60)Press the ASPECT button if you would like to change the aspect ratio manually (p. 16).S-Video / black and whitepictureCheck that the output of the external equipment matches the input of the TV. If the output of theexternal equipment is set to S-Video, the TV mustalso be set to S-Video (p. 22).No programmes shown on TVGuideCheck the digital transmitter. Adjust the direction of the aerial to another transmitter installed nearby.Check the analogue broadcast. If the image quality is poor, check the aerial andconsult your local dealer.Input mode, i.e. EC/AV1remains on the screenPress the button to clear these.Press again to redisplay.Q-Link function does not workConfirm SCART cable and connection. Also set “AV1 / AV2 out” in the Setup Menu (p. 28).“VIERA Link” functiondoes not work and an errormessage appearsConfirm the connection. (p. 50 and p. 51) Turn the connected equipment on and then switch the TV on. (p. 53)Recording does not startimmediatelyCheck the settings of the recorder. For details, read the manual of the recorder.There may be red spots, bluespots, green spots and blackspots on the screenThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is builtwith very high precision technology giving you finepicture details.Occasionally, a few non-active pixels may appearon the screen as a fixed point of red, green, blueor black.Please note this does not affect the performanceof your LCD.