Frequently Asked Questions Technical Information FAQs, etc.87FAQsBlock noise, frozen ordisappearing image occursin DVB mode / White spotsor shadow image (ghosting)occurs in Analogue mode /Some channels cannot betunedCheck the position, direction and connection of the aerial.Check “Signal Condition” (p. 36). If “Signal Quality” is displayed in red, the DVB signal isweak.Weather conditions will affect signal reception (heavy rain, snow, etc.), in particular in poorreception areas. Even during good weather,the high pressure can cause poor reception ofsome channels.Due to the digital reception technologies involved, quality of the digital signals may berelatively low in some cases, despite goodreception of analogue channels.Turn the TV off with the Mains power On / Off switch, and then on again.If problem persists, consult your local dealer or service provider for the availability of services.Neither image nor sound isproducedIs the TV in AV mode?Check the correct AV input mode is selected.Check the mains lead is plugged into the socket outlet.Has the TV been turned On?Check the Picture Menu (p. 28) and volume.Check all required cables and connections are firmly in place.Auto aspectAuto aspect is designed to provide you with the best ratio to fill the screen. (p. 82)Press the ASPECT button if you would like to change the aspect ratio manually (p. 18).S-Video / black and whitepictureCheck that the output of the external equipment matches the input of the TV. Ifthe output of the external equipment is set toS-Video, the TV must also be set to S-Video(p. 24).No programmes shown on TVGuideCheck the digital transmitter.Adjust the direction of the aerial to another transmitter installed nearby.Check the analogue broadcast. If the image quality is poor, check the aerial and consultyour local dealer.Input mode, i.e. EC/AV1 remainson the screenPress the button to clear these.Press again to redisplay.Q-Link function does not workConfirm SCART cable and connection. Also set “AV1 / AV2 out” in the Setup Menu (p. 30).“VIERA Link” function doesnot work and an error messageappearsConfirm the connection. (p. 72 and p. 73)Turn the connected equipment on and then switch the TV on. (p. 75)Recording does not startimmediatelyCheck the settings of the recorder. For details, read the manual of the recorder.There may be red spots, bluespots, green spots and blackspots on the screenThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with veryhigh precision technology giving you fine picture details.Occasionally, a few non-active pixels may appear onthe screen as a fixed point of red, green, blue or black.Please note this does not affect the performance ofyour LCD.Before requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.