60• Is the Ethernet cable firmly connected to the 10BASE-T/100BASE-TX port?Confirm the cable is firmly connected.TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is notdescribed below, and when having a problem with installations.• Is the same IP address provided to other devices?Refer to a system administrator for further informa-tion.• Are you accessing the wrong IP address?Check the connection as follows:>ping "IP address of this unit"If there is reply from this unit, the connection is nor-mal. If not, check the settings of the IP address andthe subnet mask.• Is the valid IP address set?Refer to a system administrator for further informa-tion.• Is the connection indicator of the 10BASE-T/-100BASE-TX port lit? When it is not lit, connection toa LAN is not established or a network is not workingcorrectly.Confirm that the connection indicator of the 10BASE-T/100BASE-TX port is lit. Refer to a system adminis-trator if it is not lit.ReferencepagesCause/solution–SymptomCannot access from thebrowser.–Refer to theSetupInstructions(PDF).–Refer to theSetupInstructions(PDF).• Are there contradictions between the address and thenetwork subnet to be accessed?Or is "Use Proxy Server" for the settings of the brows-er checked?When accessing this unit in the same subnet, enteringthe address of this unit in the "Don’t Use Proxy ForThese Addresses" box is recommended.Refer to theSetupInstructions(PDF).