Panasonic WV-TW310L Operating Instructions Manual

Also see for WV-TW310L: Quick start guide Specifications Installation guide

Panasonic WV-TW310L Operating Instructions Manual Manual pdf 44 page image

11 TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below.Symptom Cause/solution Reference pagesPower is not turned on. • Are the battery container and connecting cableconnected correctly and firmly?Confirm they are connected correctly and firmly.Installation Guide• Does the battery have enough charge?Use a battery with enough charge.-The camera goes off rightaway even though powerconnected.• Is the battery worn out?Recharge the battery or use a battery with enoughcharge.-Cannot access from the webbrowser.• Is the LAN cable (category 5 or better, STP*) firmlyconnected to the network connector of the camera?*E model onlyInstallation Guide• Is the power of the camera on?Check if the power of the camera is turned on.Installation Guide• Are the set IP addresses valid? 35• Are you accessing the wrong IP address?Check the connection as follows.With the Windows command prompt, > ping “IPaddress of the camera”.If there is reply from the camera, the connection isnormal.If not, proceed either of the following.– Reboot the camera and change the IP addressby using the Panasonic “IP Setting Software”within 20 minutes after the restart.– Turn off the power of the camera, then whilerecharging the battery container, turn on thepower again while holding down the initial setbutton, and keep the initial set button held downfor about 5 seconds. The camera will beinitialized and the IP address will return to thedefault setting “192.168.0.10”.After the camera is initialized, access thecamera and set the IP address again. (When thecamera is initialized, all the settings of thecamera previously configured on the setupmenus will be initialized.)-Installation Guide44 Operating Instructions11 Troubleshooting