84AppendixTo update softwareYou can update your software without visiting the nearestdealer.1. Tap Settings > AT&T software update.2. Tap Check for updates to check whether you need toupdate the software.Note After downloading the software, the device will ask youwhether to update the software now. If you choose to update thesoftware now, it will restart the handset. If you postpone updatingthe software, you can select between 1 hour, 4 hours or 8 hours inOptions. After selecting the updating time, you will be sent back tostandby mode. If you want to continue the process, go to SoftwareUpdate and tap Resume Update.To view the version of software1. Tap Settings > About phone.2. Scroll down to see the version of software.PC SuitePC suite is a Windows-based program that allows you to easilymanage personal data and multimedia files by connectingyour phone to a PC. The application can be downloaded athttp://www.pantechusa.com.System requirementsx Microsoft XP family, Windows7 and Vistax Minimum 100MB of free disk spacex Interface devices such as USB or Wi-Fi for connection withthe phonePC Suite features:x Application Managementx Data Backup&Restorex File Managementx Multimedia Managementx Outlook SyncTroubleshooting checklistWhen audio quality is poorEnd a call and try again.When the other party cannot hear you speaking:Your phone may be set to MUTE. Disable the MUTE function. Oryour hand may be covering the microphone.When battery life is shorter than usualThis may happen when you are in an area with low signalstrength. Turn off your phone when it is not in use. Change thebattery when battery energy is exhausted. Or turn off Wi-Fi,Bluetooth, and certain applications that may cause batterydrain. Live Wallpaper also drains battery life.When you cannot turn on your phoneMake sure your battery is charged. Check to see if your phoneworks while recharging the battery. Or remove and replace thebattery with a new one.When you are unable to send a messageThis may happen when you are not registered to receive anSMS service, you may be in an area where your network serviceprovider cannot provide such a service, or your phone memoryis full.When you are unable to make a callYour phone may be set to “fixed dial.” Cancel the “fixed dial”function.