13-213. TroubleshootingPlease read this section carefully. It can help you solve common malfunctions in the printingprocess. If the problems appeared cannot be solved, please timely contact Pantum AftersalesService Center.Prior to handling common trouble, first check that:• Whether the power cord is connected correctly and the printer is powered on.• Whether all protective parts are removed.• Whether the laser toner cartridge is correctly installed.• Whether the output bin is fully closed.• Whether the paper is correctly loaded into the tray.• Whether the interface cable is correctly connected between the printer and the computer.• Whether the correct printer driver is selected and installed properly.• Whether the computer port is properly configured and is connected to the proper printerport.13.1. Clearing Jammed PaperNote: • Remove the jammed paper in accordance with the following steps, close theupper cover and tidy the paper in the tray, then the printer will automatically resumeprinting. If the printer cannot automatically start printing, please press the button onthe control panel.If the printer still does not start printing, please check whether all the jammed paperinside the printer are cleared.If you can not remove the jammed paper yourself, please contact your localPantum Authorized Repair Center or send the printer to the nearest PantumAuthorized Service Center for repair.Please follow the following steps to clear the jammed paper if you are prompted of a paperjam by the LCD.1) Raise the scanning platform until it is locked.M6200/M6500 Series M6550/M6600 Series