116Chapter 10 Contacting Patton for assistanceChapter contentsIntroduction ........................................................................................................................................................123Contact information............................................................................................................................................123Patton Support Headquarters in the USA .....................................................................................................123Alternate Patton support for Europe, Middle Ease, and Africa (EMEA) ........................................................123Warranty Service and Returned Merchandise Authorizations (RMAs).................................................................123Warranty coverage ........................................................................................................................................123Out-of-warranty service ...........................................................................................................................124Returns for credit ....................................................................................................................................124Return for credit policy ...........................................................................................................................124RMA numbers ..............................................................................................................................................124Shipping instructions ..............................................................................................................................124
