under Advanced Controls in the monitor 's OSD. Most computers require it to be set at .7V.Please review the following for possible solutions:If the OSD menu is also dim, please contact service for repairlReset the monitor via the OSD menulChange the color temperature settings to 9300 color coordination via the OSD menulSet the Contrast to maximum level (100) and Brightness to middle level (50)lVideo card could be defective (try the monitor with another computer)45. I have noticed two thin horizontal lines on the screen of my Philips monitor. Is this normal?This phenomenon can occur with Philips 107P, 109P and 201P monitors and is normal. Your monitor is usingan Aperture Grille, which consists of fine vertical wires to align the electron beams with the phosphors on thescreen. To prevent these vertical wires from vibrating and to keep them properly aligned with the picture tube,two horizontal damper wires are required. These are located on one-third and on two-third from the top of thescreen. The result is that you will see two very thin horizontal lines over your screen since the two wires arecasting a slight shadow on the screen surface. You will find these wires (line) in any monitor from Philips andother brands using the Aperture Grille technology.46. How can I increase the color display of my monitor?The amount of video memory your video card holds determines the amount of colors that can be displayed onyour computer screen. To get the most out of your video card, you will need to either install the latest driversonto your computer or upgrade the video cards memory. Please check with your computer or video cardmanufacturer for further details.47. Why is there no picture on my monitor?Check the wall socket for power. Verify that there is power by connecting another product.lEnsure the power cable is correctly attached to both the wall socket and the monitor.lCheck that the power button is switched on.lUnplug the monitor for approx. 1 minute and plug it in again. Switch the monitor back on.l48. Why is there is no picture on my monitor even though the power LED is yellow/amber?Reboot your computer while holding the Ctrl key on your computer. If you see any picture during theboot procedure, please verify the settings of your video card (for Windows go to Control Panel and selectDisplay).lCheck that the video cable is not damaged, bent or that any of the pins in the connector are damaged(please be aware that all VGA connectors have one missing pin). If damaged, replace with a new cable.lCheck that the cable is attached correctly to the computer.lPress any key on the keyboard to wake-up the computer from power saving mode.l49. Why is there no picture on my monitor even though the power LED is green?Verify the Contrast and Brightness setting of the monitor. First press and hold the 5 button to increaseContrast and then press and hold the 4 button to increase Brightness. These buttons are located on thefront of your monitor.lPress both the 5 button and the OK button at the same time to switch input A|B.lTry and repeat step 48 above.l50. Why does the picture disappear after I press the on/off button quickly?This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5 seconds betweenpowering off and on your monitor, your picture will then be restored.Frequently Asked Questionsfile:///D|/rita/LF2/LF2/LFa1/multi_manual/english/FAQ.HTM (7 of 8) [8/29/2001 3:14:02 PM]