2911. Troubleshooting & FAQs11.2 General FAQsQ1: When I install my monitor whatshould I do if the screen shows'Cannot display this videomode'?Ans.: Recommended resolution forthis monitor: 1920 x 1080 @ 60Hz.• Unplug all cables, then connect yourPC to the monitor that you usedpreviously.• In the Windows Start Menu, selectSettings/Control Panel. In theControl Panel Window, select theDisplay icon. Inside the DisplayControl Panel, select the 'Settings'tab. Under the setting tab, in boxlabelled 'desktop area', move thesidebar to 1920 x 1080 pixels.• Open 'Advanced Properties' andset the Refresh Rate to 60 Hz, thenclick OK.• Restart your computer and repeatstep 2 and 3 to verify that your PC isset at 1920 x 1080 @ 60 Hz.• Shut down your computer,disconnect your old monitor andreconnect your Philips LCD monitor.• Turn on your monitor and then turnon your PC.Q2: What is the recommendedrefresh rate for LCD monitor?Ans.: Recommended refresh rate inLCD monitors is 60 Hz, In case ofany disturbance on screen, youcan set it up to 75 Hz to see ifthat removes the disturbance.Q3: What are the .inf and .icm fileson the CD-ROM? How do I installthe drivers (.inf and .icm)?Ans.: These are the driver files for yourmonitor. Follow the instructionsin your user manual to install thedrivers. Your computer may askyou for monitor drivers (.inf and.icm files) or a driver disk whenyou first install your monitor.Follow the instructions to insertthe ( companion CD-ROM)included in this package. Monitordrivers (.inf and .icm files) will beinstalled automatically.Q4: How do I adjust the resolution?Ans.: Your video card/graphic driverand monitor together determinethe available resolutions. Youcan select the desired resolutionunder Windows® Control Panelwith the "Display properties".Q5: What if I get lost when I ammaking monitor adjustments viaOSD?Ans.: Simply press button, thenselect ‘Setup’ >'Reset' to recall allof the original factory settings.Q6: Is the LCD screen resistant toscratches?Ans.: In general it is recommendedthat the panel surface is notsubjected to excessive shocksand is protected from sharp orblunt objects. When handling themonitor, make sure that there isno pressure or force applied tothe panel surface side. This mayaffect your warranty conditions.Q7: How should I clean the LCDsurface?Ans.: For normal cleaning, use a clean,soft cloth. For extensive cleaning,please use isopropyl alcohol. Donot use other solvents such asethyl alcohol, ethanol, acetone,hexane, etc.Q8: Can I change the color setting ofmy monitor?