197. Customer care and warrantyBRIGHT DOT DEFECTS ACCEPTABLE LEVEL1 lit subpixel 32 adjacent lit subpixels 13 adjacent lit subpixels (one white pixel) 0Distance between two bright dot defects* >15mmTotal bright dot defects of all types 3BLACK DOT DEFECTS ACCEPTABLE LEVEL1 dark subpixel 5 or fewer2 adjacent dark subpixels 2 or fewer3 adjacent dark subpixels 0Distance between two black dot defects* >15mmTotal black dot defects of all types 5 or fewerTOTAL DOT DEFECTS ACCEPTABLE LEVELTotal bright or black dot defects of all types 5 or fewerNote1. 1 or 2 adjacent sub pixel defects = 1 dot defect2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays)