Philips 65PFL5922/F8 User Manual

Also see for Essence 5000 Series: Quick start guide User manual Manual User manual Quick start guide

Troubleshooting tipsIf the unit does not perform properly when operated as instructed in this manual,PPlease check the following Troubleshooting tips and all connections once before calling for service.PowerNo power• Make sure the AC power cord is plugged in.• Make sure that the AC outlet supplies the proper voltage, plug another electricalappliance into the AC outlet to ensure that the AC outlet operates normally.• If a power failure occurs, unplug the AC power cord for 1 minute to allow the unitto reset itself.RemoteControl buttons do not work.• Do NOT press more than one button at the same time.• Ensure that no buttons on the remote control are depressed and move freely.Universal remote control does not work properly.• Refer to the User manual of the universal remote control for the Philips code.PicturePower is on but no screen image.• Check whether the connection for the antenna, cable or set-top box isconnected correctly.• Check whether all the cables to the unit are connected to the correct output jack onyour separate device like Blu-ray disc / DVD recorder.• Make sure that the selected input mode is connected to the working input jack.• Check if your computer is NOT in sleep mode when the input mode on this unitis in PC mode. Tap any key on the computer keyboard to wake it up.• Check if the correct input mode is selected by pressing SOURCE.No color• View other TV channels. The problem might be limited to the broadcastingstation.• Adjust Color in Picture settings. p. 30Picture poor• Adjust Contrast and Brightness in Picture settings. p. 30• For the best picture quality, watch “High Definition” wide screen programs. If theHD content is not available, watch “Standard Definition” programs instead.You see pixelation on the screen.• When the capabilities of the unit exceed the capabilities of the digitalbroadcasting, the signal will be increased to match the capabilities of the displayon the unit. This may cause pixelation, noise or trash.Unusual picture appears and the TV does not operate.• Press the power button first. If it does not solve, follow the procedure below. Press the buttons on the remote control in the order shown below. Unplug the AC power cord, then wait for 1 minute, and then plug it in again.SoundNo sound is heard when using the HDMI digital connection.• Some HDMI cables and devices may not be compatible with the TV due todifferent HDMI specifications.No sound, distorted sound or incorrect audio sound is heard when using theHDMI-DVI connections.• Make sure that the analog audio signals from the HDMI-DVI device areconnected to the analog audio input L/R jacks.• When using Component analog video or Composite analog video, make surethat the analog audio (L/R) connectors are mounted into the audio (L/R) inputjacks.Sound intermittent or no sound.• Check if the audio cable is connected into the unit correctly.You switch to a different input and the volume changes.• This unit will memorize the volume level from the last time you adjusted it.• If the volume of the sound from another device is higher or lower, then theloudness will change.• Make sure Auto volume leveling is set to On. p. 32Picture & SoundNo sound with distorted picture occurs when using the HDMI digital connection.• Some HDMI cables and devices may not be compatible with the TV due todifferent HDMI specifications.No picture or sound• Check if the power is on.• Check whether all the cables to the unit are connected to the correct output jack onyour separate device like Blu-ray disc / DVD recorder.• View other TV channels. The problem might be limited to the broadcasting stationor weak signal strength.• Unplug the AC power cord and wait for about 1 minute, then plug the AC powercord and turn on the unit again.• Check whether the connection of the antenna or cable / satellite set-top box isconnected correctly.• Make sure that the selected input mode is connected to the working input jack.• Check if your computer is NOT in sleep mode when the input mode of this unitis in PC mode. Tap any key on the keyboard to wake up your computer.• Make sure that the sound is not muted. Press so that the volume bar andcurrent volume level will appear on the TV screen.• Make sure that the volume is NOT set to 0 or . If so, use VOL + / – to adjust tothe desired volume.• Make sure that the headphone is NOT connected to the headphone audiooutput jack.• Make sure that the TV speakers is NOT set to Off.• If there are issues with picture/color and/or sound when connecting an externaldevice using the HDMI port, please try switching the HDMI mode. (Refer to HDMImode p. 34)Adjusted Picture or Sound settings are not effective every time the unit is turnedon.• You must set Home in Location. p. 34 (Otherwise, the settings you adjustedwill not be memorized after the unit goes into standby mode.)You see a distorted picture or hear an unusual sound. (Analog TV - NTSCsignal)• You may be getting NTSC (Analog) TV signal (not HDTV signal) interference fromelectrical appliances, automobiles, motorcycles or fluorescent lights.• Try moving the unit to another location to see if this is the cause of the problem.Ghosts, lines or streaks in picture.• Electrical interference from nearby appliances may affect picture quality.• View other TV channels. The problem might be limited to the broadcasting stationor weak signal strength.Picture poor, sound intermittent or no sound• View other TV channels. The problem might be limited to the broadcasting stationor weak signal strength.Child and rating lockForgotten PIN code.• Enter “07 1 1” to clear your password.ScreenYou switch to a different input and the screen size changes.• This unit will memorize the viewing mode from the last time you used theparticular input modes.The display image does not cover the entire screen.• If you are using the unit as a PC monitor, make sure that Horizontal position andVertical position in Picture are set correctly. p. 30• If you are watching TV or using the Composite video, Component video or HDMIwith 480i input, press FORMAT repeatedly to switch to various screenmodes.Different color marks on the TV screen• View other TV channels. The problem might be limited to the broadcastingstation, missing data or pixelation due to weak signal strength.44 .EnglishContinued on next page.