TroubleshootingTroubleshootingSafety and Troubleshooting • FAQs • Common Problems • TV and Audio Problems • VideoProblems • Remote Control Problems • Product Specific Problems • OSD Warning Message• Regulatory Information • Other Related InformationThis page deals with problems that can be corrected by the user. If the problem still persists afteryou have tried these solutions, contact your nearest Philips dealer.Common ProblemsSymptoms Having thisproblem? Check these itemsNo Video/ PowerLED offNo picture, theLCD Monitor TV isnot workingl Check connection integrity at both ends of thevideo cable and/or power cord.l Electric outlet verificationl Ensure AC power at the rear of the monitorTV is switched on.No Video/ PowerLED onNo picture or nobrightnessl Increase brightness and contrast controls.l Perform the LCD Monitor TV self-test featurecheck.l Check for bent or broken pins in video cableconnector.Poor Focus Picture is fuzzy,blurry or ghostingl Auto adjust image through Menu -> ImageSetting -> Auto Adjust.l Adjust Phase and Clock controls via OSD.l Eliminate video extension cables.l Perform the LCD Monitor TV factory reset (viaMenu -> Factory Reset -> All Settings).l Lower video resolution or increase font size.file:///D|/My%20Documents/dfu/BDL3221V/english/320wn6/SAFETY/saf_troub.htm (1 of 7)2005-11-07 12:52:12 PM