1 – IntroductionTechnical Support1-2 PX2454601-00 CQFibre Channel supports data transfer rates up to 200 MBps half-duplex and400 MBps full-duplex on optical interfaces. The QLE2360/2362 HBA uses amultimode optical interface for intermediate distances (less than 500 meters at thedata rate of 1 Gbps; less than 300 meters at the data rate of 2 Gbps).With its increased connectivity and performance, Fibre Channel is the I/Otechnology preferred and used by system designers.1.4Technical SupportCustomers should contact their authorized maintenance provider for technicalsupport of their QLogic HBA products. QLogic-direct customers may contact QLogicTechnical Support; others will be redirected to their authorized maintenanceprovider.Visit the QLogic support Web site listed in section 1.4.3 for the latest firmware andsoftware updates.1.4.1AvailabilityQLogic Technical Support is available from 7:00 AM to 7:00 PM Central StandardTime, Monday through Friday, excluding QLogic-observed holidays.1.4.2TrainingQLogic offers certification training for the technical professional for both theSANblade HBAs and the SANbox switches. From the training link at qlogic.com,you may choose Electronic-Based Training or schedule an intensive "hands-on"Certification course.Technical Certification courses include installation, maintenance andtroubleshooting QLogic SAN products. Upon demonstrating knowledge using liveequipment, QLogic awards a certificate identifying the student as a CertifiedProfessional. The training professionals at QLogic may be reached by email attech.training@qlogic.com.1.4.3Contact InformationAddress: QLogic Corporation6321 Bury DriveEden Prairie, Minnesota 55346USATelephone: +1 952-932-4040