Quadra-Fire CASTILE-MBK-B Owner's Manual

Also see for CASTILE-CSB-B: Owner's manual installation and operation Owner's manual Owner's manual Owner's manual Owner's manual

Quadra-Fire CASTILE-MBK-B Owner's Manual Manual pdf 16 page image

16 7021-155F November 27, 2017CASTILE FREESTANDINGWith proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob-lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.This troubleshooting guide can only be used by a qualified service technician.4 Troubleshooting GuideSymptom Possible Cause Corrective ActionPlug in appliance - Noresponse.No current to outlet.7 amp fuse defective.#3 snap disc tripped or defective.Control box defective.Check circuit breaker at service panel.Replace fuse.Reset or replace snap disc.Replace control box.Call light on. No fire.No fuel in fire pot.Out of fuel.#2 snap disc may be defective.Vacuum switch not closing, no vacuum.Control box defective.Check hopper. Fill with fuel.Replace snap disc.Check exhaust blower is plugged in andoperating.Check vacuum switch is plugged in.Check vacuum hose is in good condition,clear and connected at both ends.Check thermocouple is in good conditionand plugged in properly.Make sure venting system is clean.Make sure front door is closed.Replace control box.Call light on. No fire.Partially burned fuel infire pot.Fire pot clean-out plate not closed.Fire pot is dirty (missed ignition).Check that fire pot clean-out plate is fullyclosed.Clean fire pot. Make sure there is no clin-ker in the fire pot.Clinkers may have to be broken up with firepot scraper tool or other means.Call light on. No fire.Unburned pellets in firepot.Fire pot clean-out plate not closed.Fire pot is dirty.Ignition hole blocked.Igniter not working.Control box defective.Check that fire pot clean-out plate is fullyclosed.Clean fire pot. Make sure there is not aclinker in the fire pot. Clinkers may haveto be pushed out of fire pot with fire potscraper tool or other means.Scrape with solid piece of wire.Remove ash pan to see if igniter is glowingred on start-up.Check igniter wires for good connection.Replace igniter using 1/4 inch male /femalespade connectors.Replace control box.Slow or smoky start-up. Fire pot clean-out plate not closed.Fire pot is dirty.Excessive amount of fuel at start-up.Check that fire pot clean-out is fully closed.Clean fire pot. Make sure there is not aclinker in the fire pot. Clinkers may have topushed out of fire pot with fire pot scrapertool or other means.Reduce feed rate using feed rate adjust-ment control rod located inside hopper.