QL-800 User Guide 736 TroubleshootingError Messages# Error Messages Problem Solution1001 Paper Path Error The printer cannot move mediainto the proper position.Look for and clear a potentialjam.Press and release the powerkey to resume the job. Or pressand hold the pause/resume keyto cancel the job.1002 No Media at Pinch There is no media at the load-ing pinch (where the mediaenters the printer).Load media.Press and release the powerkey to resume the job. Or pressand hold the pause/resume keyto cancel the job.1003 Unwind too Slow The mandrel is moving slowerthan expected.Look for and clear obstructionsat the unwind mandrel.Check for media slack betweenthe media entry slot and roll.Reload media if necessary.Ensure the outer diameter ofthe roll is 8 inches or less.Press and release the powerkey to resume the job. Or pressand hold the pause/resume keyto cancel the job.1004 Unwind too Fast The mandrel is moving fasterthan expected.Press and release the powerkey to resume the job. Or pressand hold the pause/resume keyto cancel the job.1005 Out of Media The media roll is empty. Load media.Press and release the powerkey to resume the job. Or pressand hold the pause/resume keyto cancel the job.
