214 FAQ4.1 Daily MaintenancePlease clean dome cover regularly to get continue to receive vivid images. Handle the cover with care. Usewater to wash. Don’t use cloth to clean. Use mild detergent to clean if there is too much dust.Note:The sweat from your hand may erode plating surface, your nail may scrape dome cover resulting in blur image.Please take care.4.2 Problems and SolutionsSYMPTOM CAUSE SOLUTION1) No self-diagnosis,no video signalwhen I connectpower to thecamera.Red LED is not on. Your power supply does notapply any power. Orconnection is loose. No power from mains ortransformerproblem/malfunction. Check power is connected orproperly earthed. Check power supply conditionor check transformer.Red LED light on the powerboard is on Power supplying is too low Something wrong with powersupply componentry. Use multi-meter to checkdome load. Please contact retailer toreplace power board.2) No self-diagnosisoccurs.Abnormal noisesheard coming fromcamera.Power supply is inadequate. Replace power supply.Mechanical malfunction. Seek electrical engineer’s help.3) Video signal lossoccurs during highspeed rotation.Power supply is not sufficient Replace power supply.4) Video signal isnot successiveCircuit connection is loose. Reset connection correctly.Video switch or power problem Seek electrical engineer’s help.5) Video image isnot clear.Focus function is set in manualmode.Control manually.Dome cover is dirty. Wash dome cover6) During cameraswitch, there is a tiltmovement in themonitor.Camera power is not in the samePhase.When several domes areconnected to one transformer,please connect the transformeroutput cable to the domes’ sameside.Note This manual is for reference only. Slight difference may be found in the user interface. All the designs and software here are subject to change without prior written notice. Please visit our website or contact your local service engineer for more information.