RAM Truck 2500 2014 Warranty Information

RAM Truck 2500 2014 Warranty Information Manual pdf 32 page image

D. If Unable to Contact Roadside Assistance:If you are unable to contact Roadside Assistance and youobtain towing services on your own, you may submityour original receipts from the licensed towing or servicefacility, for services rendered within 30 days of theoccurrence. Be sure to include your vehicle identificationnumber, odometer mileage at the time of service andcurrent mailing address. We will process the claim basedon vehicle and service eligibility. If eligible, we willreimburse you for the reasonable amounts you actuallypaid, based on the usual and customary charges for thatservice in the area where they were provided. ChryslerGroup LLC’s determination relating to reimbursementare final. Correspondence should be mailed to:Chrysler Towing AssistanceP.O. Box 9145Medford, MA 02155Attention: Claims Department6.3 Emergency Warranty RepairsIf you have an emergency and have to get a warrantyrepair made by someone other than an authorizedChrysler, Dodge, Jeep or Ram dealer, follow the reim-bursement procedure in 6.1(C).6.4 Getting Service Under the FederalEmission Performance WarrantiesA. What to DoIf your vehicle has failed an emissions test described in5.2:• Take it to an authorized Chrysler, Dodge, Jeep or Ramdealer as soon as possible.• Give the service representative the printout showingthat your vehicle failed the test.HOW TO GET WARRANTY SERVICE30