RAM Truck 2500 2014 Warranty Information
                                            | |
Contents
| 
7. How to Deal with WarrantyProblems7.1 Steps to TakeA. In GeneralNormally, warranty problems can be resolved by yourdealer’s sales or service departments. That’s why youshould always talk to your dealer’s service manager orsales manager first. But if you’re not satisfied with yourdealer’s response to your problem, Chrysler Group LLC(Chrysler) recommends that you do the following:Step 1:Discuss your problem with the owner or general managerof the dealership.Step 2:If your dealership still can’t resolve the problem, contactthe Chrysler Customer Assistance Center. You’ll find theaddress in section 7.2.B. What Chrysler Will DoOnce you have followed the two steps described in7.1(A), a Chrysler representative at Chrysler headquar-ters will review your situation. If it’s something thatChrysler can help you with, Chrysler will provide yourdealer with all the information and assistance necessaryto resolve the problem. Even if Chrysler can’t help you,Chrysler will acknowledge your contact and explainChrysler’s position.HOW TO DEAL WITH WARRANTY PROBLEMS32 |
Related manuals for RAM 2014 Truck 2500 Gas
This manual is suitable for:
manualsdatabase
Your AI-powered manual search engine