52Chapter 5: Additional Information• Sound is muted when you’re using search features (fast forward, reverse, frame advance, etc.).• If you connected an audio receiver to your DVD Player, make sure you chose the correct input setting on the receiver.• Sound is muted during still, frame advance, or slow-motion play.• If you connected an audio or audio/video receiver to your DVD Player, make sure you chose the correct setting in the Digital Audio Out menu.For more information, go to page 45.• Make sure you have checked the Dolby Digital and DTS boxed in the Digital Audio Out menu.Player skips over songs on my MP3 disc• Be sure that you have encoded the files as MPEG-1 layer III.• Increase the bit rate (quality) the next time you create a CD.The ID3 information is not displayed for some files• When creating a disc, use ID3 version 1 tags.Remote control won’t work• If you are using a universal remote, you might be in the wrong mode. To operate your DVD Player, press DVD on the remote before you pressany other buttons. If you’re operating the TV, press the TV button first, etc.• Insert new batteries in the remote.• Operate the remote control at a distance of no more than 20 feet.• Remove any obstacles between the remote and the DVD Player or other component. If your DVD Player is in an entertainment cabinet, theglass doors might be obstructing the remote control from operating the unit. Open the doors.• Reset the remote. Remove batteries and hold down one or more buttons for about one minute to drain the microprocessor inside the remote toreset it. Reinstall batteries and try the remote again.Can’t advance through a movie• You can’t advance through the opening credits and warning information that appear at the beginning of movies because the disc isprogrammed to prohibit that action.IB/500L Body 6/7/02 11:12 AM Page 52