Chapter 4 29Graphics contained within this publication are for representation only.Chapter 4: Other InformationFrequently Asked Questions (FAQs)How can I view High Definition (HD) video?There are several ways you can view high definition video. If you have regular cable, your TVis able to receive some digital channels because it has a capability called QAM. QAM is a tunerthat enables reception of unscrambled digital cable content. After you run a channel search, thedigital channels begin at the end of the analog channel list. Check with your cable provider forinformation about content availability in your area.You can connect an off-air antenna to the ANTENNA/CABLE INPUT to view free local digitalchannels. You might need to purchase an antenna. Go to page 6 for more information. Visitwww.antennaweb.org to get help deciding what type of antenna to use to receive the localdigital channels available to you. By entering where you live, this mapping program tells youwhat local digital stations are available using a certain antenna.You can also use a set-top box to receive digital channels. Contact your cable company topurchase digital cable and have them connect the box for you to ensure you're viewingchannels the best way.How do I tell a digital channel from an analog channel?Press the INFO button to display the channel banner. Digital channels display a D as part of thechannel, such as D Ch 29.1, while analog channels display an A as part of the channel, such asA Ch 9.Why are there bars on my screen and can I get rid of them?For model L15D20, digital video that is sent in 16/9 format can't properly fit into your 4/3screen. Most digital video is sent in a 16/9 format, but sometimes is sent in 4/3, which wouldaffect model L19WD20. The station or device connected to your TV controls how the video isformatted. Press the FORMAT button to try a different format that may eliminate the bars. Theformat changes as you press the FORMAT button and the format type is displayed at the top ofthe screen.Why does channel search find a lot of channels, but when I try to tune to them there’s nothing there?Some channels are enabled by the cable company that don’t carry programming, such asvideo-on-demand. When channels are unavailable, your TV’s screen is blank or appears likesnow. You probably want to remove these so they no longer appear in your channel list. In theManual Channel Setup menu, choose Hidden. Go to page 24 for more information.Why does the first channel search take a long time?The TV is looking for all available analog and digital channels in the channel list. If you havedigital channels, the TV is also searching for each sub-channel of that digital channel.