Chapter 5 43Other InformationProblems with V-Chip/Parental ControlsThe rating limits don’t work• You must lock the settings. Go to the Main Menu (press MENU on your remote), select Parental control, select LockParental Controls.I don’t remember my password and I want to unlock the TV• If you forget your password, turn the TV off. Simultaneously press and hold VOL v on the side panel and CLEAR onthe remote for 10 seconds. Next time you enter the Parental control menu enter a new passwordThe V-Chip won’t let me watch a program even though it’s not rated as violent.• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to Viewseparately in order to view movies with an NR rating.What Else Can I Do?If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Notethat after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the powercord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in,turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television forupdated FAQs or contact RCA Customer Support at the support number provided in your Warranty under How To GetService.Mounting Your TV to the WallCaution: The wall mount must bear a minimum of five timesthe TV’s net weight without causing damage.To mount your TV to the wall you need to purchase a VESA wallmount. For models L37WD22 and L42WD22, purchase a VESA 400 x400, M6 x 10mm; and model L46WD22 purchase a VESA 600 x 400, M6x 10mm (400 x 400, for example, means the mounting measurementsare 400mm horizontally and 400mm vertically; M6 x 10mm is the typescrew that needs to be used).1. You need to remove the base first before attaching the wall mount.A. Place the TV facedown on a surface that is soft, yet strongenough to hold the TV.B. Use a screwdriver to remove the screws from the four holes oneach side of the bottom of the TV’s base as the arrows indicateto the left.2. Make sure all cables are already connected to the TV.3. Follow the directions included with the wall mount to mount theTV to the wall.Remove the screws from the four holes oneach side of the bottom of the TV’s base.Bottom of the base