12TroubleshootingProblem: The remote can’t be programmed to operateyour component.• You may be too far away from the component or at awrong angle. This remote uses IR (infrared) technologyto communicate with components. The remote sendsthe code and the component’s IR sensor reads the code.Therefore, there must be an unobstructed path between theremote and the IR sensor on the component. Move closer andmake sure you point the remote at the component (VCR orDVD player when programming the VCR•DVD key; TVwhen programming the TV key; cable box or satellite receiverwhen you’re programming the DBS•CABLE key).• If you’ve entered all of the codes for your brand thatare in the accompanying Code List and followed theinstructions, try one of the Code Search methods(See Code Search on page 8)• You must put the remote in the correct mode by pressingthe corresponding component key (TV, VCR•DVD,DBS•CABLE) so the remote knows which componentyou want to operate.• To program the 3 component universal remote to operatea combination unit (TV/VCR or TV/DVD), first try theVCR or DVD codes for your brand. Some units, however,require that you program both the TV (using the TVcodes) and the VCR or DVD (using the VCR or DVDcodes) for full operation.Problem: The indicator light does not light when you press a key.• You must put the remote in the correct mode by pressingthe corresponding component key (TV, VCR•DVD,DBS•CABLE) so the remote knows which componentyou want to operate.• You may have pressed an invalid key for the mode theremote is in (for example, REC only works in VCR Mode).• Make sure the batteries are properly installed.• Replace the batteries with two new AAA batteries.Reprogramming may be required.Problem: The remote does not operate your component.• You must put the remote in the correct mode by pressingthe corresponding component key (TV, VCR•DVD,DBS•CABLE) so the remote knows which componentyou want to operate.• Remove any obstacles between the remote and thecomponent. Make sure to aim the remote at theIR sensor on the component.• Make sure the batteries are properly installed(See Battery Installation on page 3).• Replace the batteries with two new AAA batteries.Reprogramming may be required.• Reset the remote. Remove the batteries, then press andhold the number 1 key on the remote for several secondsto reset the microprocessor inside the remote. Releasethe number 1 key, reinstall the batteries, and try theremote again. Reprogramming will be required.RCU403_US_IB_REVB 4/10/03 16:47 Page 12