13Problem: The remote can’t be programmed to operate your component.• You may be too far away from the component or at a wrong angle. This remote uses IR (infrared)technology to communicate with components. The remote sends the code and the component’sIR sensor reads the code.Therefore, there must be an unobstructed path between the remote and the IR sensor on thecomponent. Move closer and make sure you point the remote at the component (VCR whenprogramming the VCR key; DVD when programming the DVD key; TV when programmingthe TV key; CABLE box when programming the CABLE key; SATELLITE receiver whenprogramming the DBS•SAT key).• If you’ve entered all of the codes for your brand that are in the enclosed Code Lists and followedthe instructions, try one of the Code Search methods (See Code Search on page 10).• You must put the remote in the correct mode by pressing the corresponding component key(TV, VCR, DVD, DBS•SAT, CABLE, AUDIO) so the remote knows which component youwant to operate.• To program the six-component universal remote to operate a combination unit (TV/VCR orTV/DVD), first try the VCR or DVD codes for your brand. Some units, however, require that youprogram both the TV key (using the TV codes) and the VCR or DVD key (using the VCR or DVDcodes) for full operation.• To program the six-component universal remote to operate a combination unit (VCR/DVD),program the VCR key using the VCR codes and then program the DVD key using the DVD codes.Problem: The indicator light does not light when you press a key.• You must put the remote in the correct mode by pressing the corresponding component key(TV, VCR, DVD, DBS•SAT, CABLE, AUDIO) so the remote knows which component you wantto operate.• You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD keyonly works in VCR Mode).• Make sure the batteries are properly installed. (See Battery Installation on page 3).• Replace the batteries with two new AA batteries. Reprogramming may be required.Problem: The remote does not operate your component.• You must put the remote in the correct mode by pressing the corresponding component key(TV, VCR, DVD, DBS•SAT, CABLE, AUDIO) so the remote knows which component you wantto operate.• Remove any obstacles between the remote and the component. Make sure to aim the remoteat the IR sensor on the component.• Make sure the batteries are properly installed. (See Battery Installation on page 3).• Replace the batteries with two new AA batteries. Reprogramming may be required.• Reset the remote. Remove the batteries. Then press and hold the number 1 key on the remotefor several seconds to reset the microprocessor inside the remote. Release the number 1 key,reinstall the batteries, and try the remote again. Reprogramming will be required.Problem: The remote is not performing commands properly.• You must put the remote in the correct mode by pressing the corresponding component key(TV, VCR, DVD, DBS•SAT, CABLE, AUDIO) so the remote knows which component youwant to operate.• Make sure the component is “ready” (e.g., DVD player has disc loaded;VCR has tape loaded, etc.).• You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD keyonly works in VCR Mode).• If you are trying to turn on an RCA, GE or PROSCAN component, press the componentkey (TV, VCR, DVD, DBS•SAT, CABLE, AUDIO) instead of the ON•OFF key.• If operating a VCR to record, you must press the RECORD key twice.• If you’re trying to change channels, try pressing the ENTER key after entering the channelnumber as this is a requirement of certain models and brands.• There is a possibility that a programmed code may only be able to control some of yourcomponent features (e.g., only turns a component on and off). Follow the steps provided forprogramming the remote (See Programming sections on pages 5-9). If the component can beturned on and off, make sure you press the CH+/CH- key to see if the component responds.If not, try the next code from the list.Troubleshooting