RCA RP5016 User Manual

Contents

What your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• One year from date of purchase.The warranty period for rental units begins with the first rental or 45 days from date of shipment to therental firm, whichever comes first.What we will do:• Provide you with a new, or at our option, a refurbished unit. The exchange unit is under warranty forthe remainder of the original product’s warranty period.• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the productis within the warranty period must be presented to obtain warranty service. For rental firms, proof offirst rental is also required.How to make a warranty claim:• Properly pack your unit. Include any cables, etc., which were originally provided with the product.We recommend using the original carton and packing materials.• Include evidence of purchase date such as the bill of sale. Also print your name and address and adescription of the defect. Send via standard UPS or its equivalent to:Thomson Inc.Product Exchange Center11721 B Alameda AvenueSocorro, Texas 79927• Insure your shipment for of loss or damage. Thomson accepts no liability in case of damage or loss enroute to Thomson.• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.• A new or refurbished unit will be shipped to you freight prepaid.What your warranty does not cover:• Customer instruction. (Your Owner’s Manual provides information regarding operating Instructionsand user controls. For additional information, ask your dealer.)• Installation and set-up service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modified or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.U.S. limited warranty19EN

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