Getting Assistance82 Chapter 8*RSA TM Secure and the RSA TM Securelogo are trademarks of RSA DataSecurity, Inc.The “RSA Secure” logoensures that only authorizedupgrades or modificationsare delivered toyour HDTV.Off-Air GuidesIf you are certain your antenna is properly set up and receiving a strong signal, but youare receiving invalid program guide information or are having trouble tuning to a channel,you can disable your system’s ability to acquire off-air TV program guides. If you subscribeto DIRECTV® programming, you will still receive DIRECTV® programming guides if you donot receive TV program guides.To disable the TV program guide:1. Select Assistance from the main menu.2. Select Off-Air Guides from the Assistance menu.Select Off-Air Guides from the Assistance menu.3. Use the arrows on the remote to highlight Do Not Acquire Off-Air Guides and press OKto select it. Then exit from the menu.4. You should now rebuild the channel list by selecting System Options from the mainmenu and selecting Channel Search.UpgradesYour HDTV is able to receive upgrades or modifications to some of its features andfunctions. These modifications will occur automatically, usually at times when your TVwould likely be turned off. If your TV is on when an upgrade or modification is sent, youmay experience a disruption in reception for a minute or two. Your reception shouldreturn to normal after the modification is complete. Please consult the Upgrades Menu tofind a schedule of upgrades or modifications planned by DIRECTV. The Upgrades featureis enhanced by *RSATM Secure.Future Upgrades lets you review upcoming upgrades. Past Upgrades shows you thecurrent software version number.