Chapter 5: Troubleshooting 41Chapter 5: TroubleshootingIntroductionThis chapter provides information on troubleshooting your Raymarine E-Series Displayat installation, and how to get assistance from Raymarine.5.1 How can I troubleshoot my Display?All Raymarine products are, prior to packing and shipping, subjected tocomprehensive test and quality assurance programs. However, if you cannotsuccessfully instal your Display unit, this section will help you to identify the most likelycause and show the corrective action required.If, after referring to this section, you are still having problems with your Display, contactyour local dealer, national distributor or Raymarine Technical Services Department forfurther advice.Always quote the product serial numbers which are printed on the back of each unit.Installation problem SolutionDisplay does not function 1. Make sure that the power supply cable is soundand that all connections are tight and free fromcorrosion.2. Check relevant fuses.3. Check power source is of correct voltage andsufficient current.“Scanner not responding” message Check that the cable connecting the scanner tothe radar display unit is securely connected andundamaged.If using split pedestal cable ensure power ON toscanner.“Invalid scanner software: Versionxx.x, Version xx.x required”Incorrect software version installed. Contact yourlocal Raymarine dealer.“Open array cannot be powered fromthe display”Scanner not compatible with Display - refer toImportant Information Section of this manual.“Scanner hardware fault” Scanner not functioning -refer to theMaintenance & Troubleshooting chapter ofReference Manual for more details.The bearing displayed on the radar pic-ture is not the same as the actual bear-ingPerform the bearing alignment proceduresdescribed inChapter 4- System Tests and Align-ment of this manual.www.busse-yachtshop.de | info@busse-yachtshop.de