Raymarine axiom 7 Installation Instructions Manual

Also see for AXIOM: Basic operation instructions Advanced operation instructions Advanced operation instructions

Contents

Raymarine axiom 7 Installation Instructions Manual Manual pdf 62 page image

6.5 Wi-Fi troubleshootingBefore troubleshooting problems with your Wi-Fi connection, ensure that you have followed the Wi-Filocation requirements guidance provided in the relevant installation instructions and performed apower cycle/reboot of the devices you are experiencing problems with.Cannot find networkPossible cause Possible solutionsWi-Fi not currently enabled on devices. Ensure Wi-Fi is enabled on both Wi-Fi devicesand rescan available networks.Some devices may automatically turn off Wi-Fiwhen not in use to save power.Power cycle / reboot devices and rescanavailable networks.Device not broadcasting. 1. Try to enable broadcasting of the device’snetwork using the Wi-Fi settings on thedevice you are trying to connect to.2. You may still be able to connect to thedevice, when it is not broadcasting, bymanually entering the device’s Wi-Fi Name/ SSID and passphrase in the connectionsettings of the device you are trying toconnect.Devices out of range or signal being blocked. Move devices closer together or, if possibleremove the obstructions and then rescanavailable network.Cannot connect to networkPossible cause Possible solutionsSome devices may automatically turn off Wi-Fiwhen not in use to save power.Power cycle/reboot devices and retry theconnection.Trying to connect to the wrong Wi-Fi network Ensure you are trying to connect to the correctWi-Fi network, the Wi-Fi network’s name can befound in the Wi-Fi settings on the broadcastingdevice (the device that you are trying to connectto).Incorrect network credentials Ensure you are using the correct passphrase,the Wi-Fi network’s passphrase can be found inthe Wi-Fi settings on the broadcasting device(the device that you are trying to connect to).Bulkheads, decks and other heavy structurecan degrade and even block the Wi-Fi signal.Depending on the thickness and material usedit may not always be possible to pass a Wi-Fisignal through certain structures1. Try repositioning the devices so thestructure is removed from the direct line ofsight between the devices, or2. If possible use a wired connection instead.Interference being caused by other Wi-Fienabled or older Bluetooth enabled devices(Bluetooth and Wi-Fi both operate in the 2.4 GHzfrequency range, some older bluetooth devicesmay interfere with Wi-Fi signals.)1. Change the Wi-Fi Channel of the deviceyou are trying to connect to and retry theconnection. You can use free Wi-Fi analyzerapps on your smart device to help youchoose a better channel (channel with leasttraffic).2. Temporarily disable each wireless devicein turn until you have identified the devicecausing the interference.62