14.1 Raymarine customer supportRaymarine provides a comprehensive customersupport service. You can contact customer supportthrough the Raymarine website, telephone ande-mail. If you are unable to resolve a problem, pleaseuse any of these facilities to obtain additional help.Web supportPlease visit the customer support area of our websiteat:www.raymarine.comThis contains Frequently Asked Questions, servicinginformation, e-mail access to the RaymarineTechnical Support Department and details ofworldwide Raymarine agents.Telephone and e-mail supportIn the USA:• Tel: +1 603 324 7900• Toll Free: +1 800 539 5539• E-mail: support@raymarine.comIn the UK, Europe, and the Middle East:• Tel: +44 (0)13 2924 6777• E-mail: ukproduct.support@raymarine.comIn Southeast Asia and Australia:• Tel: +61 (0)29479 4800• E-mail: aus.support@raymarine.comProduct informationIf you need to request service, please have thefollowing information to hand:• Product name.• Product identity.• Serial number.• Software application version.• System diagrams.You can obtain this product information using themenus within your product.Checking software version and instrumentstatusDuring normal operation:1. Simultaneously press and hold the Down andAction buttons for 4 seconds to display thesoftware version.10152025303540455055 60 54+D12408-12. Press the Action button to display the instrumentstatus.CAL CALD12404-1Note: The i40 Bidata requires an extra Actionbutton push to switch from depth instrument statusand speed instrument status.3. Use the Up and Down buttons to change theinstrument status between Master and Repeater.4. To save your settings and return to normaloperation from any page, simultaneously pressand hold the Down and Action buttons for 2seconds.76 i40