Saeco Incanto HD8911 User Manual

Also see for Incanto HD8911: Instruction manual Manual User manual User manual Manual

TroubleshootingThis chapter summarizes the most common problems you could encounterwith the machine. If you are unable to solve the problem with theinformation below, visit www.saeco.com/support for a list of frequentlyasked questions or contact the Consumer Care Center in your country.Problem Cause SolutionThe machine does notturn on.The machine is disconnected or themain switch is in OFF position.Check if the power cord is insertedcorrectly.Make sure the main switch is in ONposition.The machine is in DEMOmode.The standby button has beenpressed for more than 8 seconds.Turn the machine off and then onagain using the main switch on theback of the machine.The drip tray fills upquickly.This is normal. The machine useswater to rinse the internal circuit andbrew group. Some water flowsthrough the internal system directlyinto the drip tray.Empty the drip tray when the 'driptray full' indicator pops up throughthe drip tray cover.Place a cup under the dispensingspout to collect rinsing water.The 'coffee groundscontainer full' iconremains displayed.You emptied the coffee groundscontainer while the machine wasturned off.Always empty the coffee groundscontainer while the machine is ON.If you empty the coffee groundscontainer while the machine isturned off, the coffee cyclecounter is not reset. In that case,the 'empty coffee groundscontainer' icon will stay on thedisplay even though the containeris not full.You placed back the coffee groundscontainer too fast.Do not place back the coffeegrounds container until the displayprompts you to put it backI cannot remove the brewgroup.The brew group is not in the correctposition.Close the service door. Turn themachine off and back on again.Wait for the machine ready screento appear and then remove thebrew group. Clean the brew group.You have not removed the coffeegrounds container.Remove the coffee groundscontainer before you remove thebrew group26 English