Saeco Incanto HD8911 User Manual

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Problem Cause SolutionThe coffee dispensing spout is dirty. Clean the coffee dispensing spoutand its holes with a pipe cleaner.The coffee comes outslowly.The coffee is grind too finely. Use a different coffee blend oradjust the grinder.The brew group is dirty. Clean the brew group.The coffee exit duct is blocked. Clean the coffee exit duct with thehandle of the multifunctional toolor a spoon handle.The machine circuit is blocked bylimescale.Descale the machine.The frothed milk is toocold.The cups are cold. Preheat the cups by rinsing themwith hot water.The milk does not froth. The classic milk frother is dirty or notassembled correctly.Clean the classic milk frother andmake sure it is correctlyassembled.The type of milk used is not suitablefor frothing.Different types of milk result indifferent amounts of froth anddifferent froth qualities. We havetested the following milk typeswhich proved to deliver a goodmilk froth result: semi-skimmed orfull-fat cow's milk, soy milk andlactose-free milk. Other types ofmilk have not been tested andmay result in a small amount ofmilk froth.There is water under themachine.The drip tray is too full andoverflowed.Empty the drip tray when the 'driptray full' indicator pops up throughthe drip tray. Always empty thedrip tray before you start descalingthe machine.The machine is not placed on ahorizontal surface.Place the machine on a horizontalsurface so that the 'drip tray full'indicator works properly.Demo mode functionThe machine is equipped with a demo mode function.1 Press and hold the standby button for more than 8 seconds to enter thedemo mode function.2 To exit the demo mode, turn the machine OFF and ON using the mainswitch at the back of the machine.28 English