Samsung 5005 series User Manual

Also see for 500 series 5: User manual User manual Quick start guide E-manual E-manual

Contents

TroubleshootingIf the TV seems to have a problem, first review this list of possible problems and solution. Also review theTroubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support orcall Samsung customer Service.Issues Solutions and ExplanationsFlickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may needto disable some of its energy efficient features like the Eco Sensor or the EnergySaving feature. Follow the steps below with your remote to turn these features offor on.• Energy Saving: User Menu → System → Eco Solution → Energy Saving• Eco Sensor: User Menu → System → Eco Solution → Eco SensorScreen Color Wrong If the color on your Samsung television’s screen is not correct or black and white,first run a Self Diagnosis on the TV to make sure there are no device issues.• Self Diagnosis: User Menu → Support → Self Diagnosis → Picture TestIf the problem does not appear in the Test Picture, making sure :• Your connections are all consistent. For example, if you’ve used the AV In jack onyour TV, make sure you have used the AV Out jack on your video source.• You have connected your devices to the correct jacks. For example, if you usethe Component jacks, labeled Pb, Pr, and Y, to connect your TV and videosource, make sure you have connected the blue Pb jack on the video source tothe blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack onthe TV, and the yellow Y jack on video source to the yellow Y jack on the TV.Screen Brightness If the colors on your Samsung TV are correct but just a little too dark or bright, tryadjusting the following settings in the Picture option of the Main menu:• Back Light, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on.Unwanted Powering Off If your Samsung TV appears to turn off by itself, there may be an issue with eitheryour Timer settings or your Eco friendly No Signal Power Off feature.First make sure the Sleep Timer is not accidentally set. The sleep timer turns the TVoff after a certain period of time.• Sleep Timer: User Menu → System → Time → Sleep TimerIf the Sleep Timer is not activated, you may have engaged the No Signal Power Offor Auto Power Off feature. To turn these features off, follow the steps below withyour remote.• No Signal Power Off : User Menu → System → Eco Solution → No Signal PowerOff• Auto Power Off: User Menu → System → Eco Solution → Auto Power OffTrouble Powering On Before you turn the TV on, find the red light on the bottom right or left of your TV.Press the power button on the TV or remote. The light should blink about 5 timesbefore the TV turns on.If you are having trouble powering on your Samsung television, there are a numberof things to check before making a call to the service department.• If you are using the TV as a monitor and the stand-by light only blinks for a fewseconds when you press the power button, your PC is in sleep mode. To takeyour PC out of sleep mode, press a key on your keyboard or move the mouse.Then try turning your TV on.If you’re sure your power cord, remote control, and PC are functioning properly,you may be having a cable issue. If you have a cable or satellite box, your TV mayappear to be off because the cable or satellite box is not outputting a signal. Totest the signal output of your cable or satellite box, press the guide or info buttonon the cable or satellite box remote control. If the screen displays the guide or infodata, the problem is caused by the box.Cannot Find a Channel Re-run Setup (Go to Menu - System - Setup) or run Auto Program. (Go to MENU -Broadcasting - Auto Program).English - 13[UH5005-ZA]BN68-06547D-00ENG.indb 13 2014-08-05 10:11:57