Samsung 6900 User Manual

Also see for 6900 series: User manual Installation manual E-manual User manual User manual

Intermittent Wi_Fi. Check the distance between the Modem/Router and the 1V_lhe distance shouM not exceed 5Oft (15_2m)_. Verify that there are no obstacles between your 1V and the ModemiRouter_(AppBiances,cordBessphones, stone waHsifirepbces, etc_ decrease Wi°Fi strengths). Check the cabBethat connects the Modem to the Router (if you use a separate Modem and Router) to seeif it is in good condition_ ff it is not, repbce the cabBe_. Connect the 1V to your Modem/Router using a CA1 7 cabBe,and then try to set up a wired networkconnection_ (MENU > Network }>Network Settings)_. Check Network Status (MENU }>Network }>Network Status) to see if the UPaddress is invalid, for exampBe,169_x_x_x_ff it is, can your ISPto get a valid IP address, and then ask them to check the connectionbetween your Modem and Router and the connection between the Modem / Router and the Internet_. If you see a valid Mac address, call your ISPand ask them to reset your network circuit to re-register theMac addresses of your new Modem/Router and the TV_Netflix problems. Verify that your Modem/Router is no more than 50 ft (15_2m) away from the TV_. Change the DNS to 8£_&& Select MENU }>Network }>Network Status }>DNS Server }>Select Manually }>DNS :>enter 8_&&8 :>OK. Verify that the ESNfor Netflix is valid_ (Go to MENU } Support } Contact Samsung)Reset Netflix by selecting MENU }>Smart Hub }>Smart Hub Reset_Smart Hub Error Messages. Verify that the distance between the 1V and the Modem/Router does not exceed 50 ft (15_2m)_. Verify that the 1V is connected to the network by checking the Network Status (MENU } Network }Network Status)_. Reset Smart Hub by selecting the MENU }>Smart Hub }>Smart Hub Reset_. Update the 1V's software (MENU :>Support :>Software Update)_. Wait 2 to 3 days for the issue to resolve itself_[HU6900-ZA]BN68-06501A-01ENG.indb 26 2014-07-10 _10:19:39