Understanding display messages1124. Troubleshooting9Tray-related messages10Network-related messagesMessage Meaning Suggested solutionsJam or emptyDoor open&close• Paper has jammed in thepaper feed area.• There is no paper in tray.• Clear the jam (see "Intray" on page 103).• Load paper in tray (see"Loading paper in thetray" on page 43).Message Meaning Suggested solutionsNetwork Problem:IP ConflictThe network IP address youhave set is being used bysomeone else.Check the IP address andreset it if necessary (see"Printing a networkconfiguration report" onpage 151).WirelessNetwork ErrorWireless module is notinstalled.Reboot the power and trythe printing job again. Ifthe problem persists,please call for service.• BOOTP problem:Auto IP Run• DHCP problem:Auto IP RunThere is a problem with thenetwork.Change the Auto IP.• BOOTP problem:ReconfigureDHCP• DHCP problem:ReconfigureDHCPThe IP address assignment isfailed. This happens, whenAuto IP for BOOTP/DHCP isset in SyncThru™ WebService.Change the IP addressassignment method toDHCP/BOOTP or Static. Ifyou do not change thisoption, the BOOTP/DHCPserver continually asks toassign the IP Address.802.1xNetwork ErrorFail to authenticate. Check the networkauthentication protocol.If the problem persists,contact your networkadministrator.Message Meaning Suggested solutions