Samsung GT-S3370 User Manual

Also see for GT-S3370: Service manual User manual

Contents

Troubleshooting 75Outgoing calls are not connectedEnsure that you have pressed the Dial key.•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone•number you are dialling.Incoming calls are not connectedEnsure that your phone is turned on.•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the•incoming phone number.Others cannot hear you speaking on a callEnsure that you are not covering the built-in•microphone.Ensure that the microphone is close to your mouth.•If using a headset, ensure that it is properly connected.•Remove any protective covers from the touch screen.•Protective covers may prevent the phone fromrecognising your inputs and are not recommended fortouch screen phones.Depending on the type of touch screen on your phone,•only certain inputs may be recognised. Try tapping anicon with your fingertip, your fingernail, or a stylus.Ensure that your hands are clean and dry when tapping•the touch screen.Restart your phone to clear any temporary software•bugs.Ensure that your phone software is upgraded to the•latest version.If the touch screen is scratched or damaged, take it to•your local Samsung Service Centre.Calls are being droppedWhen you are in areas with weak signals or poor reception,you may lose your connection to the network. Move toanother area and try again.