Troubleshooting117Another Bluetooth device is not locatedEnsure that the Bluetooth wireless feature is activated on●your device.Ensure that the Bluetooth wireless feature is activated on●the device you wish to connect to, if necessary.Ensure that your device and the other Bluetooth device are●within the maximum Bluetooth range (10 m).If the tips above do not solve the problem, contact a SamsungService Centre.A connection is not established when you connectthe device to a PCEnsure that the USB cable you are using is compatible with●your device.Ensure that you have the proper drivers installed and●updated on your PC.Your device freezes or has fatal errorsIf your device freezes or hangs, you may need to closeprograms or reset the device to regain functionality. If yourdevice is frozen and unresponsive, press and hold the Powerkey for 8-10 seconds until the SAMSUNG logo appears. Thedevice will reboot automatically.If this does not solve the problem, perform a factory datareset. In Menu mode, select Settings → General → Reset →Factory reset → Yes → Yes.
