302Factory Data ResetFrom this menu you can reset your device and sound settingsto the factory default settings.1. From the main Settings page, tap Back up and reset ➔Factory data reset.2. Read the on-screen reset information.3. Tap Reset device.4. If necessary, enter your password and tap Delete all.The device resets to the factory default settingsautomatically and when finished displays the Homescreen.Collect DiagnosticsThis feature only collects diagnostic data for troubleshootinguse.1. From the main Settings page, tap Back up and reset ➔Collect diagnostics.2. Read the on-screen System Manager Applicationinformation.Note: This software collects only diagnostic data from yourdevice so that T-Mobile technicians can bettertroubleshoot issues with your device.3. Choose to enable or disable the feature by placing acheck mark in the Allow Diagnostics field.4. Select either More Info.. (to read additional information)or Close to close the message screen.Important! Selecting Close only closes the current descriptionscree and does not disable data collection.To disable data collection, go to Settings ➔ Backup and reset ➔ Collect diagnostics and turn off theAllow Diagnostics feature.