76Before contacting a Samsung authorised service centre, perform the following simple checks.They may save you the time and expense of an unnecessary call.WARNING INDICATORS AND MESSAGESPower sourceMessage Icon Informs that ... ActionLow Battery - The battery is almostdischarged.Charge the battery by attaching thecamcorder to a PC using the built-inUSB plug.•Check the authenticityof this battery - The battery can not passauthenticity check.Check whether the battery is authentic.Change to an authentic Samsungbattery.We recommended you use only genuineSamsung batteries in this camcorder.••Storage mediaMessage Icon Informs that ... ActionInsert Card There is no memory cardinserted in the card slot. Insert a memory card.•Card Full There is not enough space torecord on the memory card.Delete unnecessary fi les on the memorycard.Back-up fi les to your PC or anotherstorage media, and then delete fi les.Format the memory card.Change to another memory card whichhas enough free space.••••Card ErrorThe memory card has aproblem and the camcordercan’t recognise it.Eject and re-insert the memory card.If the problem persists, replace thememory card with a new one.•Not Supported Card The memory card is notsupported by this camcorder.Eject and re-insert the memory card.If the problem persists, replace thememory card with a recommendedcard.•Not Formatted The memory card is notformatted.Eject and re-insert the memory card. If theproblem persists, format the memory cardusing the camcorder.•Not SupportedFormatThe memory card wasformatted by another deviceand may still have images onit.The camcorder cannot play the fi lesbecause it does not support the memorycard’s fi le format. Format the card using thecamcorder or install and format a new card.•Low speed card.Please record at alower resolution.-The memory card doesnot have enough speed torecord.Change the memory card to a fasterone. ¬page 29Change to a lower resolution.••troubleshooting