Samsung HT-D4500 User Manual

Also see for HT-D4500: Firmware upgrade guide User manual User manual Service manual

Contents

English 6306 Other InformationTroubleshootingRefer to the chart below when this product does not function properly. If the problem you areexperiencing is not listed below or if the instructions below do not help, turn off the product,disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).Symptom Check/RemedyI cannot eject the disc. • Is the power cord plugged securely into the outlet?• Turn off the power and then turn it back on.The iPod fails to connect. • Check the condition of the iPod connector.• Keep the iPod software version up to date.Playback does not start. • Check the region number of the BD/DVD.BD/DVD discs purchased from abroad may not be playable.• CD-ROMs and DVD-ROMs cannot be played on this Product.• Make sure that the rating level is correct.Playback does not startimmediately when thePlay/Pause button is pressed.• Are you using a deformed disc or a disc with scratches on the surface?• Wipe the disc clean.Sound is not produced. • The home theater does not play sound during fast playback, slow playback,and stepmotion playback.• Are the speakers connected properly? Is the speaker setup correctly customized?• Is the disc severely damaged?Sound can be heard only from afew speakers and not all 6.• On certain BD/DVD discs, sound is output from the front speakers only.• Check if the speakers are connected properly.• Adjust the volume.• When listening to a CD, radio or TV, sound is output to the front speakers only.Select "PRO LOGIC II" by pressing PL II (Dolby Pro Logic II) on the remotecontrol to use all six speakers.Dolby Digital 5.1 CH SurroundSound is not produced.• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound isproduced only if the disc is recorded with 5.1 channel sound.• Is the audio language correctly set to Dolby Digital 5.1-CH in the informationdisplay?The remote control does not work. • Are you operating the remote within its operational range and within the proper anglerelative to the sensor?• Are the batteries drained?• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?• Disc is rotating but nopicture is produced.• Picture quality is poor andpicture is shaking.• Is the TV power on?• Are the video cables connected properly?• Is the disc dirty or damaged?• A poorly manufactured disc may not be playable.Audio language and subtitles donot work.• Audio language and subtitles will not work if the disc does not contain them.Menu screen does not appeareven when the menu function isselected.• Are you using a disc that does not contain menus?Other InformationHT-D4500_XAA_0609.indd 63HT-D4500_XAA_0609.indd 63 2011-06-09 1:26:562011-06-09 1:26:56