English 6506 Other informationSymptom Check/RemedyAspect ratio cannot be changed. • You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to theBlu-ray Disc jacket and then select the appropriate function.• The product is not working.(Example: The power goes outor a strange noise is heard.)• The Product is not workingnormally.• Press and hold the romote control's STOP ( ) button for 5 seconds inSTANDBY mode.- Using the RESET function will erase all stored settings.Do not use this unless necessary.The rating level password hasbeen forgotten.• With no disc in the product, press and hold the product's STOP ( ) button forlonger than 5 seconds. INIT appears on the display and all settings will returnto the default values.And then press the POWER button.- Using the RESET function will erase all stored settings.Do not use this unless necessary.Can't receive radio broadcasts. • Is the antenna connected properly?• If the antenna's input signal is weak, install an external FM antenna in an areawith good reception.While listening to TV audiothrough the Product, no sound isheard.• If the OPEN/CLOSE ( ) button is pressed while listening to TV audio using theD. IN or AUX functions, the BD/DVD functions are turned on and the TV audio ismuted."Not Available" appears onscreen.• The features or action cannot be completed at this time because:1. The BD/DVD’s software restricts it.2. The BD/DVD’s software doesn’t support the feature (e.g., angles)3. The feature is not available at the moment.4. You’ve requested a title or chapter number or search time that is out of range.If the HDMI output is set to aresolution your TV cannot support(for example, 1080p), you may notsee a picture on your TV.• Press and hold the STOP ( ) button on front panel for more than 5 secondswith no disc inserted. All settings will revert to the factory settings.No HDMI output. • Check the connection between the TV and the HDMI jack of the product.• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI inputresolution.Abnormal HDMI output screen. • If random noise appears on the screen, it means that TV does not supportHDCP (High-bandwidth Digital Content Protection).HT-D4500_ELS_1223.indd 65HT-D4500_ELS_1223.indd 65 2011-12-23 3:59:492011-12-23 3:59:49