66 EnglishOther InformationSymptom Check/RemedyPC Share Manager functionI can see folders shared throughthe PC Share Manager, but Icannot see the files.• Since it shows only files corresponding to the Image, Music, and Moviecategories, files that do not correspond to these categories may not bedisplayed.AllShare functionVideo is played intermittently. • Check if the network is stable.• Check if the network cable is properly connected and if the network is notoverloaded.• Wireless connection between the server and the product is unstable.Check the connection.AllShare connection between TVand PC is unstable.• IP address under the same subnetwork should be unique, otherwise IP collisioncan results in such a phenomenon.• Check if you have a firewall enabled.If so, disable the firewall function.BD-LIVEI cannot connect to the BD-LIVEserver.• Check whether the network connection is successful or not by using NetworkTest menu.• Check whether the USB memory device is connected with product or not.• The memory device must have at least 1GB of free space to accommodate theBD-LIVE service.You can check the available size in BD Data Management. (See page 37)• Please check whether the BD-LIVE Internet Connection menu is set toAllow(All).• If all above fails, contact the contents provider or update the latest firmware.When using the BD-LIVE service,an error occurs.• The memory device must have at least 1GB of free space to accommodate theBD-LIVE service.You can check the available size in BD Data Management. (See page 37)NOTEWhen the factory default settings are restored, all the user data stored in the BD data will be deleted.✎HT-D7000_ELS_1227.indd 66HT-D7000_ELS_1227.indd 66 2011-12-27 11:04:552011-12-27 11:04:55