Appendixes 83Before contacting a service centreIf you are having trouble with your camera, try these troubleshooting procedures before contacting a service centre. If you have attemptedthe troubleshooting solution and are still having problems with your device, contact your local dealer or service centre.Situation Suggested remediesCannot take photosThere is no space on the memory card.tDelete unnecessary files or insert a newcard.Format the memory card. (p.t 75)The memory card is defective. Get atnew memory card.The memory card is locked. Unlock thetcard. (p. 78)Make sure that the camera is switchedton.Charge the battery.tMake sure that the battery is insertedtcorrectly.The camera freezes Remove the battery and insert it again.The flash does not workThe flash option may be set tot Off.(p. 38)You cannot use the flash in thet d,v, or some s modes.The flash firesunexpectedlyThe flash may fire due to static electricity.This is not a malfunction of the camera.Situation Suggested remediesCannot turn on thecameraMake sure that the battery is inserted.tMake sure that the battery is insertedtcorrectly.Charge the battery.tThe power turns offsuddenlyCharge the battery.tYour camera may be in Power savetmode. (p. 74)The camera may turn off to prevent thetmemory card from being damaged dueto an impact. Turn on your camera again.The camera is losingbattery power quicklyThe battery may lose power more quicklytin low temperatures (below 0° C). Keepthe battery warm by putting it into yourpocket.Using the flash or recording videostdepletes the battery quickly. Rechargeif needed.Batteries are consumable parts that musttbe replaced over time. Get a new batteryif the battery life is diminishing quickly.