Samsung MIM-H03U User & Installation Manual

Also see for MIM-H03U: User & installation manual

32TroubleshootingBefore you call a service center, please check the items in the table below.Problem SolutionSamsung Smart Home App cannot be searched on Play store,GALAXY Apps or iPhone App Store.f Samsung Smart Home App supports android operatingsystem 4.0 (ICS) or higher. For iPhone, the App supportsiOS 7 or higher.After installing Samsung Smart Home App, the air conditionercannot be connected to the App.Connect the air conditioner to wireless router by referring to"Registering the product" section in the user manual.Samsung account cannot be accessed. Check your ID and password on Samsung account screen.A failure message appears when the device is being added.f The failure might be temporary due to the distancebetween the wired or wireless router and the airconditioner or other problems. Try again later.f Disconnect power to the air conditioner for 30 seconds.Reconnect power and try the setting again.The control functionof Samsung SmartHome App does notwork.Check that all the 3 Wi-Fi kit lamps areturned on. Reset the Wi-Fi kit and check the kit again.Check whether only the lamp ofWi-Fi kit is turned on.Check whether you have entered correct password for the wired/wireless router when adding the device.Check the status of wired/wireless router.Check whether the lamp of thelamp of Wi-Fi kit blinks.Check that the internet is correctly connected by using the wired/wireless router.Check whether all the lamps of theWi-Fi kit blinks.The Wi-Fi kit has a problem. Contact Quietside/Samsung TechSupport 888-699-6067.Check whether the lamp of Wi-Fikit blinks.The Wi-Fi kit is not correctly connected to the indoor unit. ContactQuietside/ Samsung Tech Support 888-699-6067.The indoor unit mode of multi product model that supportsheating/cooling is displayed only one between heating andcooling.f Heat pump model is displayed automatically restrictivelyto be able to select only the operating mode on outdoorunit, in order to prevent the mixed control.(* Mixed control: A situation when both cooling andheating mode is selected in each indoor units connectedto same outdoor unit)1. If you turn off the other indoor unit when you want to select thecurrent working operation mode and the other operationmode, all operable modes are displayed.2. If the master indoor unit is set up, change the operating modeof master indoor unit.LED Status is still Initialized.(LED status should be changed within one minute)1. Check whether the Communication cable is correctly connectedbetween network PBA and interface module PBA.2. Replace the Wi-Fi Kit if the problem is still same, even thoughconnection is exactly correct.mqtG~pmpGrp{TuhW\^_^hTWWluUGGGZY YWX\TXWTYZGGG㝘䟸G[aYWaYY

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