5. 10 TroubleshootingProblemHalf of the page isblank.Possible Cause RemedyThe page layout is too complex. Simplify the page layout and removeany unnecessary graphics from thedocument, if possible.Install more memory. See “MemorySIMM” (page 6.2).The printer printsthe wrong data, orit prints incorrectcharacters.The printer cable is not connectedproperly.Check the connection.The wrong printer driver is selected. Select the correct printer driver.There may be a problem with theprinter driver software.Exit Windows and reboot thecomputer. Turn the printer off andthen back on again.The printer cable specifications maybe incorrect.Parallel connection: Replace with anIEEE-1284 rated cable.Serial connection: Replace withstandard 9-pin direct connection, oneto one cable.USB connection: Replace with acompliant cable rated USBSpecification Revision 1.0.The printer cable specifications maybe incorrect.Parallel connection: Replace with anIEEE-1284 rated cable.Serial connection: Replace withstandard 9-pin direct connection, oneto one cable.USB connection: Replace with acompliant cable rated USBSpecification Revision 1.0.The page orientation setting may beincorrect.Change the page orientation in yourapplication program.The paper size and the softwarepaper size settings do not match.Make sure the paper size in thesoftware settings matches the paperin the tray.
