7.12 PROBLEM SOLVINGProblem Solution• The paper may not meet specifications (for example, thepaper is too moist or too rough). See “Paper Specifications”on page A.2.• The transfer roller may be dirty. See “Cleaning the Inside”on page 6.4.• The paper path may need cleaning. See “Cleaning theInside” on page 6.4.Toner specsIf faded areas, generally rounded, occur randomly on thepage:• A single sheet of paper may be defective. Try reprinting thejob.• The moisture content of the paper is uneven or the paperhas moist spots on its surface. Try a different brand ofpaper. See “Paper Specifications” on page A.2.• The paper lot is bad. The manufacturing processes cancause some areas to reject toner. Try a different kind orbrand of paper.• The toner cartridge may be defective. See “Verticalrepetitive defects” on the next page.• If these steps do not correct the problems, contact aservice representative.DropoutsIf black vertical streaks appear on the page:• The drum inside the toner cartridge has probably beenscratched. Install a new toner cartridge.Vertical linesAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcSolving Print Quality Problems
