Samsung MS23J5133A series User Manual

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46EnglishTroubleshootingTroubleshootingYou may encounter a problem using the oven. In that case, first check the table below andtry the suggestions. If a problem persists, or if any information code keeps appearing on thedisplay, contact a local Samsung service centre.CheckpointsIf you encounter a problem with the oven, first check the table below and try thesuggestions.Problem Cause ActionGeneralThe buttons cannotbe pressed properly.Foreign matter may be caughtbetween the buttons.Remove the foreign matter andtry again.For touch models: Moisture ison the exterior.Wipe the moisture from theexterior.Child lock is activated. Deactivate Child lock.The time is notdisplayed.Power is not supplied. Make sure power is supplied.The Eco (power-saving) functionis set.Turn off the Eco function.The oven does notwork.Power is not supplied. Make sure power is supplied.The door is open. Close the door and try again.The door open safetymechanisms are covered inforeign matter.Remove the foreign matter andtry again.The oven stops whilein operation.The user has opened the door toturn food over.After turning over the food,press the Start button again tostart operation.The power turns offduring operation.The oven has been cooking foran extended period of time.After cooking for an extendedperiod of time, let the oven cool.The cooling fan is not working. Listen for the sound of thecooling fan.Trying to operate the ovenwithout food inside.Put food in the oven.There is not sufficientventilation space for the oven.There are intake/exhaust outletson the front and rear of theoven for ventilation. Keep thegaps specified in the productinstallation guide.Several power plugs are beingused in the same socket.Designate only one socket to beused for the oven.MS23J5133A_EU_DE68-04328C-00_EN.indd 46 2015-01-21 6:23:15