Samsung NS Series User & Installation Manual

12AppendixTroubleshootingRefer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.PROBLEM SOLUTIONThe air conditioner does not operateimmediately after it has beenrestarted.• Because of the protective mechanism, the appliance does not start operatingimmediately to keep the unit from overloading.The air conditioner will start in 3 minutes.The air conditioner does not workat all.• Check that the power plug is properly connected. Insert the power plug intothe wall socket correctly.• Check if the circuit breaker is switched off.• Check if there is a power failure.• Check your fuse. Make sure it is not blown out.The temperature does not change. • Check if you selected Fan mode.Press the Mode button on the remote control to select another mode.The cool (warm) air does not comeout of the air conditioner.• Check if the set temperature is higher (lower) than the current temperature.Press the Temperature button on the remote control to change the settemperature. Press the Temperature button to decrease or increase thetemperature.• Check if the air filter is blocked by dirt.• Check if the air conditioner has just been turned on. If so, wait 3 minutes. Coolair does not come out to protect the compressor of the outdoor unit.• Check if the air conditioner is installed in a place with a direct exposure tosunlight. Hang curtains on windows to boost cooling efficiency.• Check if the cover or any obstacle is not near the outdoor unit.• Check if the refrigerant pipe is too long.The cool (warm) air does not comeout of the air conditioner.• Check if the air conditioner is only available in Cool mode.• Check if the remote control is only available for cooling model.The fan speed does not change.• Check if you selected Auto or Dry mode.The air conditioner automatically adjusts the fan speed to Auto in Auto/Drymode.Timer function does not set. • Check if you press the Power button on the remote control after you have setthe time.Odors permeate in the room duringoperation.• Check if the appliance is running in a smoky area or if there is a smell enteringfrom outside. Operate the air conditioner in Fan mode or open the windows toair out the room.The air conditioner makes a bubblingsound.• A bubbling sound may be heard when the refrigerant is circulating through thecompressor. Let the air conditioner operate in a selected mode.• When you press the Power button on the remote control, noise may be heardfrom the drain pump inside the air conditioner.Water is dripping from the air flowblades.• Check if the air conditioner has been cooling for an extended period of timewith the air flow blades pointed downwards. Condensation may generate dueto the difference in temperature.