- 127 -How does Remote Support Work?You can easily get Samsung Remote Support service for your TV:1. Call the Samsung Contact Centre and ask for remote support.2. Open the menu on your TV and go to the Support section. ( Settings Support)3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,provide the PIN number to the technician.4. The technician will then access your TV.Finding the contact information for serviceSettings Support About This TV Try NowYou can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV'ssoftware version, Open Source Licence and other information you may need to get service support from a Samsungcall agent or the Samsung website." You can also view information by scanning the QR code of your TV." You can also start this function by pressing and holding the button for 5 or more seconds. For standard remote control,press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer informationpop-up window appears.
