English - Problem Possible SolutionPoor picture quality. Try another channel.Adjust the antenna.Check all wire connections.Poor sound quality. Try another channel.Adjust the antenna.No picture or sound. Try another channel.Press the SOURCE button.Make sure the TV is plugged in.Check the antenna connections.Make sure the MUTE button is off.No sound or sound is too low atmaximum volume. First, check the volume of units connected to your TV (digital broadcastingreceiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volumeaccordingly.Picture rolls vertically. Check all connections.The TV operates erratically. Unplug the TV for 30 seconds, then try operating it again.The TV won’t turn on. Make sure the wall outlet is working.Remote control malfunctions Replace the remote control batteries.Clean the upper edge of the remote control (transmission window).Check the battery terminals.Make sure the remote has batteries.Check that the “+” and “-” ends of the batteries are inserted correctly.Digital broadcasting screenproblem.Please check the digital signal strength and input antenna.The image is too light or too dark. Adjust the Brightness and Contrast.Adjust the Fine tuning.The image is too large or toosmall.Adjust the Size settings.The visual qualities of digitalchannels vary.The visual qualities of digital channels may vary depending on the original productionmethod (analog or digital).- If the original production method is digital: High visual quality.- If the original production method is analog: The digital program displayed on thescreen is originally an analog program which has been converted to digital.The visual quality is of an SD(Standard Definition) grade.Screen is black and powerindicator light blinks steadily. On your computer; check the Power and Signal Cable.The TV is using its power management system.Move the computer’s mouse or press any key on the keyboard.On your equipment check (STB, DVD, etc) ; Power and Signal Cable.The TV is using its power management system.Press the Source button on the panel or remote control.Turn the TV off and on.Although the TV caption showsHD, the visual quality is notsatisfactory.The HD(High Definition) caption that appears when switching channels or whenpressing the Information button on the remote control means the selected channel isa digital channel. If the broadcasting station converts an analog signal into digital andtransmits the signal, the visual quality may not be perfect.A distorted picture appears in thecorner of the screen.If Just Scan is selected in some external devices, a distorted picture may appear inthe corner of the screen. This symptom is caused by external devices, not the TV.A Strange sound is heard. This is caused by minor systems operation and is not a defect.The “Resets all settings to thedefault values” message appears.This appears when you press and hold the EXIT button for a while. The productsettings are reset to the factory defaults.➢ This Plasma panel uses a panel consisting of sub pixels (2,359,296 pixels (for 42 inch models) / 3,147,264 pixels (for50 inch models)) which require sophisticated technology to produce. However, there may be few bright or dark pixelson the screen. These pixels will have no impact on the performance of the product.TroubleshootingIf the TV seems to have a problem, first try this list of possible problems and solutions.If none of these troubleshooting tips apply, call Samsung customer service at 1-00-SAMSUNG.